METALgrommets.com is firmly committed to maintaining the security and privacy of our customers' personal information and protecting customers while using our website. As part of this commitment, we clearly display this policy communicating what information is gathered, what information is required, when it is required and how it will be used. IF YOU DO NOT AGREE TO THE POLICY BELOW, YOU SHOULD NOT USE THE METALGROMMETS.COM WEB SITE.

I. Security 
Any personal information which is provided to us, it is done over a secure connection. All pages in the METALgrommets.com online catalog and ecommerce store are protected through the use of secure pages which can be verified in several ways. Look for a Green Lock symbol (or similar depending on your browser) to the left of the URL in your browser's address bar. Also take note that the URL for each page begins with "https://". For additional piece of mind, there is a Godaddy.com security seal in the lower left corner of every page. Clicking on this seal will pop up a verified security certificate. All pages on the site begin with https://www.metalgrommets.com or https://metalgrommets.com. If you are ever unexpectedly directed to a page that doesn't begin with this URL, close the browsers and notify us immediately via security@metalgrommets.com or by calling +1-508-802-6024

Access to some areas of the website is password protected as further explained below. While highly sensitive payment information and the like is not ever stored by METALgrommmets.com, it is recommend that you do not share your password with anyone. It is also recommend that you change your password periodically as a security precaution. METALgrommets.com will never ask for your password in an unsolicited phone call or in an unsolicited email. You should not disclose your password to others. If you receive such a request please email us at  security@METALgrommets.com or call +1-508-802-6024. 

II. Information

Like other websites, METALgrommets.com may collect information from and about its visitors in order to optimize user experience and provide proper customer service. Depending on how the website is used, visitors have a choice as to what information is collected. This is described in greater detail below. METALgrommets.com and its affiliates are the sole users of all information (personal and general) collected on this site. This information is not shared, sold or rented to any other parties. METALgrommets.com does not send unsolicited marketing or sales emails to site visitors.

A. Personal Information 
Limited information about METALgrommets.com website visitors is collected based on user activity and in some cases as a deliberate choice of the user. There are two kinds of visitors to the site: Guest Visitors (non-registered members) and Registered Members. Information which is collected as described below is securely stored with controlled limited internal access for the sole purpose of providing customer service expected by customers. All employees are kept up-to-date on the most current security and privacy practices.

B. Guest Visitors

• All visitors, Guest Vistors and Registered Members, have access to most portions of the site. While we do suggest registering as a member making it easy to access order history, locate tracking information, store multiple ship-to addresses, apply for trade or dealer account status, register as tax exempt, apply for net 30 payment terms and other features, registration - the creation of an account - is not required to navigate the site and it is not required to place an order.
  If a visitor chooses to place an order as a Guest, collection of information necessary to properly process the order is required. This information is stored temporarily - long enough to process the order - does not create a registered account, and does not store user information in the Registered Member database. Subsequent orders placed by the same Guest Visitor will require the re-entry of all information for each order.
  For both Guest Visitors and Registered Members, payment information (such as credit card number, expiration date, cvv, etc) is never handled by METALgrommets.com, is not viewable or available to METALgrommets.com employees and is not stored by METALgrommets.com during or after the transaction. All credit card payment information is processed via a reputable credit card processor or PayPal who both use their own security to receive this information. The respective party notifies us of the approval so we can process and ship the order. The processors cannot and do not share credit card information with METALgrommets.com.

C. Registered Members

• A Guest Visitor has the option to create an account. The creation of an account requires the Visitor to specifically choose this option. Once this option is chosen, an email address and a password is used to identify and secure the account. The email address must be unique - two account may not have the same email address. Passwords are encrypted and are not viewable to anyone including employees of METALgrommets.com. To create an account a visitors is required to provided a minimal amount of information including an email and password to properly identify the Registered Member, provide order history and other information to the Registered Member for his/her benefit, and process orders. Other information is optional. A Registered Member may notify us at any time to have their information deleted from the database.

D. Placing an Order

• During checkout, a vistor is guided through a step-by-step process.  Becoming a Registered Member is not required to place an order. For both Guest Visitors and Registered Members, METALgrommets.com collects information required to process, ship and fulfill the order as well as to email a receipt and order status updates.
  For both Guest Visitors and Registered Members, payment information (such as credit card number, expiration date, cvv, etc) is never handled by METALgrommets.com, is not viewable or available to METALgrommets.com employees and is not stored by METALgrommets.com during or after the transaction. All credit card payment information is processed via a reputable credit card processor or PayPal who both use their own security to receive this information. The respective party notifies us of the approval so we can process and ship the order. The processors cannot and do not share credit card information with METALgrommets.com.

E. Tell A Friend

• If the use of the "Tell A Friend" feature is desired, becoming a Registered Member (or logging in if already a Registered Member) is required. While creating the email message, the user will be asked to provide the name and email address of the intended recipient - information required to process this optional request. As requested, METALgrommets.com will send a one-time email inviting the person to visit the page selected by the user. This information is stored for the sole purpose of sending this one-time email and allowing the recipient to easily become a Registered Member if they so choose. METALgrommets.com will make no further contact with the email recipient unless they choose to register on the site. The sender or recipient of the email may request the removal of this information from our database.

F. Email Information

• If a Visitor or Registered Member send an emails with a question, comments etc, the content of the email message together with the email address and other included information may be retained, at minimum for the purpose of responding to and tracking the outcome of the inquiry.  If a user proactively opts in,  METALgrommets.com may email product updates, promotional or other announcements about our company and our products. METALgrommets.com does not send unsolicited sales or marketing emails and users may choose to opt-out via a setting within the Registered Member account settings.

G. Cookies

• Similar to other reputable websites, METALgrommets.com places a cookie in the web browser's history folder of a user's computer for the legitimate purpose of aiding the user during a visit to and use of the website.  This is not an unusual activity for online stores and is commonly required for a site to function correctly and/or to offer personalized content. Most browsers are automatically set to accept cookies.  On METALgrommets.com, session information including products placed in a users shopping cart, is stored temporarily in this cookie. For Registered Users who have been previously approved for Trade or Dealer pricing, the correct prices will not be displayed unless the cookie is enabled. Be aware that by disabling cookie support for METALgrommets.com in the browser's settings the specific uses listed above and other functionality may stop working properly. If the cookie remains stored by the browser on a user's computer, it is accessed by the site on future visits using information to improve the site experience. METALgrommets.com does not use cookies to provide third-party advertisements and does not share, sell or rent any information it received via cookies.

H. IP Addresses

• For the security and protection of METALgrommets.com website users, among other reasons, the IP address and host name (if available) is captured for each user session. An IP address identifies the server (ISP / web host) from which the website is being accessed. It does not reveal any personal information about the user.  IP addresses are monitored for suspicious or malicious activity and if suspected those IP addresses can be blocked. They are used to identify and repair broken or missing links and to track page visits looking to find and fix confusing content or unusable pages.  IP addresses identify the type of devices and browsers being used to view the site which allows  the design, functionality & usability to be optimized for users and to gather broad information such as geography, web traffic on specific days of the week or specific times of the day. 

III. Links to Other Web sites
The site may contain links to other web sites. If this is intentional, it will be clearly noted. Please be aware that METALgrommets.com is not responsible for the privacy practices other sites. We encourage site visitors to be aware when they leave METALgrommets.com and to read the privacy statements of other sites visited.

IV. Notification of Changes 
If this policy is updated, the changes will be posted on this page so our visitors are always aware of the most current version of our policies. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify you via email. You will have a choice as to whether or not we use your personal information in this different manner. We will not use your personal information in a manner that is different than stated at the time of collection without receiving your written or email permission.